Custom CRM
A boxed system makes you bend to it. We build the other way round: around your process.
Talk it through- Every enquiry and call in one window
- Fields and statuses shaped to your process, not someone else’s
- You see where a client came from and what they cost
- Wired into ads, telephony and stock
- A weekly report nobody has to assemble
- A module that does not exist yet: if you need it, we write it
Build yours right here
We switch on what your process needs. Try it.
Website leads are always on. Everything else follows your process
Your process
We write down how an enquiry really moves through your team
The build
We switch on the modules you need and leave out the rest
Go live
We move the data, train the team and stay reachable
- Enquiries live in ten tabs and three messengers
- A boxed CRM charges for four things when you need one
- Managers keep private spreadsheets because it is easier
Tell us where you are now
We will take a look for free and tell you whether it is worth doing at all.
How does a custom CRM differ from Bitrix24, KeyCRM or amoCRM?
Off-the-shelf systems are builders: you pay monthly per user and bend your process to fit how the program works. If your process is a standard one, that is a sensible choice, and we will tell you so. A custom system earns its place when your process will not fit someone else’s fields and statuses, or when the per-user fee has grown past the cost of owning the thing outright.
What does getting it running cost?
It depends on how many channels come into one window, how many stages your deal has, whether telephony is needed and how many people will work inside it. We name the exact figure and the deadline before we start, once we have looked at your process. The first look is free.
How long does it take?
One to three months. The first week goes on describing the process, and that is the part that matters most: half the mistakes in a CRM are born not in the code but in an inaccurate description of how an enquiry actually moves.
Can data be moved from an old CRM?
Yes. Contacts, deals and the history of messages and calls move as a data export. Nobody retypes anything by hand. If the old system cannot hand over a file, we take the data through its API.
Who trains the team?
We do, and the training is part of the job rather than a separate line on the invoice. We record a short video for each screen so a new hire can work it out alone, without pulling anyone else away.